This page lists several ways you can find help with using LinqConnect and describes the LinqConnect Priority Support program.

Support Options

There are a number of resources for finding help on installing and using LinqConnect.

• You can get community assistance and technical support on the LinqConnect Community Forum.
• You can get advanced technical assistance by LinqConnect developers through the LinqConnect Priority Support program (see below).

If you have a question about ordering LinqConnect or any other Devart product, please contact [email protected].

LinqConnect Priority Support

LinqConnect Priority Support is an advanced product support service for getting expedited individual assistance with LinqConnect-related questions from the LinqConnect developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active LinqConnect Subscription.

To get help through the LinqConnect Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:

• Your LinqConnect Registration number.
• Version of LinqConnect. You can see it in the About menu of LinqConnect.
• Version of Visual Studio or another IDE you are using.
• Version of your operating system.
• Version of .NET Framework used by your application.
• A detailed problem description.
• If possible, a small test project that reproduces the problem. Please include definitions of database objects and avoid using third-party components.