This error message is displayed when a serial number is activated on more computers than the license allows.
When you purchase a product from Devart, you get a serial number for it. Serial numbers enable you to activate the software multiple times, depending on how many licenses you purchased and the terms of the license agreement.
You will see an error message when this limit is reached.
To fix the problem, you can:
Deactivate the product on another computer to free up a license.
Purchase more licenses.
Contact Devart Support.
This error message is displayed when either the serial number you entered is meant for a different edition of the product you are trying to activate or your license has expired.
To fix the problem, you can:
If the serial number is meant for an older edition of the product, and you don’t have that version installed on your computer, you can download it from the Devart website.
If you face problems upgrading your product, contact Devart Support.
In case your license has expired, you can purchase another one.
If you think we have disabled your license by mistake, please contact Devart Support.
This message is displayed when either the serial number you entered is not registered on the activation server or there is a problem with the format of the activation request.
To fix the problem, you can:
Make sure that you have copied and pasted the activation request in its entirety.
Try using manual activation via Devart website.
In case the solutions above don’t help, please contact Devart Support.
This error message is displayed if there is no connection with the activation service.
To fix the problem, you can:
Check your Internet connection.
Try using manual activation via the Devart website.
If the solutions above don’t resolve your problem, please contact Devart Support.