Zoho Desk

Client Id

The client ID obtained from the app settings in the Zoho Developer Console in your Zoho account.

Client Secret

The client secret obtained from the app settings in the Zoho Developer Console in your Zoho account.

Connection Lifetime

When a connection is returned to the pool, its creation time is compared with the current time, and the connection is destroyed if that time span (in seconds) exceeds the value specified by Connection Lifetime. The default value is 0 (connection always returns to pool).

Connection Timeout

The length of time (in seconds) to wait for a connection to the server before terminating the attempt and generating an error. The default value is 60.

DataCenter

Zoho data center location to connect to: US, Europe, India, China, or Australia.

Default Command Timeout

The time in seconds to wait while trying to execute a command before terminating the attempt and generating an error. The default value is 60.

Failover Retries

The number of retries to perform a command if it fails because of the exception, which indicates that the reason of a failure may be temporary. The default value is 7.

Local SQL Engine

Determines whether to enable local SQL processing (enabled by default). Local SQL processing allows performing complex SELECT statements that cannot be directly compiled to Zoho Desk API calls. In this case the data from the mentioned cloud objects is queried to the local cache, and then the query is performed against the cache.

If local SQL processing is disabled, only simple SELECT statements that can be directly translated into Zoho Desk API calls can be used. More complex SELECT statements will fail.

Max Pool Size

The maximum number of connections allowed in the pool. Setting the Max Pool Size value in the connection string can affect performance. The default value is 100.

Min Pool Size

The minimum number of connections allowed in the pool. The default value is 0.

OrganizationID

The numeric id of the organization to connect to (in case you have multiple organizations in your Zoho account).

Persist Security Info

Indicates if security-sensitive information, such as the password, is not returned as part of the connection if the connection is open or has ever been in an open state.

Pooling

If true, by default, the connection is drawn from the appropriate pool or is created and added to the appropriate pool.

Proxy Host

The host name or IP address of proxy server.

Proxy Password

The password for the proxy server account.

Proxy Port

The port number of the proxy server. The default value is 3128.

Proxy User

The proxy server account name.

Readonly

Indicates whether the connection is read-only (allows only SELECT statements).

Refresh Token

An automatically generated key that is used to get a new OAuth access token.

Token Server

SSIS Data Flow Components for Zoho Desk can query new refresh tokens automatically when the current one expires and store them between sessions if you set this parameter. This parameter specifies the location to store new tokens between sessions. You can specify a file or a registry key to store tokens. For example, "file://D:\temp\oauth_token_1234.txt" or "reg://HKEY_CURRENT_USER\Software\Devart\dotConnect\OAuth_12345"

UTC Dates

If set to True, dates will be converted to UTC format during import, and the date values entered by the user (in SELECT statements, etc.) are considered UTC dates when sending them to the data source.