ODBC Driver for ShipStation

Getting Support - ODBC Driver for ShipStation



This document lists several ways you can find help with using ODBC Driver for ShipStation describes the Priority Support program.

Support Options

There are a number of resources for finding help on installing and using ODBC Driver for ShipStation:

Subscriptions

The ODBC Driver for ShipStation Subscription program is an annual maintenance and support service for ODBC Driver for ShipStation users.

Users with a valid ODBC Driver for ShipStation Subscription get the following benefits:

Priority Support

ODBC Driver for ShipStation Priority Support is an advanced product support service for getting expedited individual assistance with ODBC Driver for ShipStation-related questions from the ODBC Driver for ShipStation developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active ODBC Driver for ShipStation Subscription.

To get help through the ODBC Driver for ShipStation Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:

If you have any questions regarding licensing or subscriptions, please see the FAQ or contact [email protected]

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