ODBC Driver for Amazon Redshift

Getting Support - ODBC Driver for Amazon Redshift



This document lists several ways you can find help with using ODBC Driver for Amazon Redshift describes the Priority Support program.

Support Options

There are a number of resources for finding help on installing and using ODBC Driver for Amazon Redshift:

Subscriptions

The ODBC Driver for Amazon Redshift Subscription program is an annual maintenance and support service for ODBC Driver for Amazon Redshift users.

Users with a valid ODBC Driver for Amazon Redshift Subscription get the following benefits:

Priority Support

ODBC Driver for Amazon Redshift Priority Support is an advanced product support service for getting expedited individual assistance with ODBC Driver for Amazon Redshift-related questions from the ODBC Driver for Amazon Redshift developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active ODBC Driver for Amazon Redshift Subscription.

To get help through the ODBC Driver for Amazon Redshift Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:

If you have any questions regarding licensing or subscriptions, please see the FAQ or contact [email protected]

© 2015-2022 Devart. All Rights Reserved. Request Support ODBC Forum Provide Feedback