Features - ODBC Driver for Freshservice

Connection to Freshservice

Our connectivity solution enables various ODBC-aware applications to connect to Freshservice directly via HTTPS. If you have no direct access to Freshservice, you have the option of establishing a connection through a proxy server.

Extended SQL Syntax

Our ODBC driver provides an unrivalled opportunity to work with Freshservice objects just as with SQL tables. The extended SQL syntax allows you to use all the SQL benefits in SQL-92 compatible SELECT statements:

Complex JOINs
WHERE conditions
Subqueries
GROUP statements
Aggregation functions
ORDER statements
and more.

DML Opeartions Support

DML Operations

Devart ODBC Driver for Freshservice provides support for DML (INSERT, UPDATE, DELETE) operations, which allows you to modify data in Freshservice in the same way as in SQL databases.

Batch ops

Bulk Updates

Moreover, with our driver you can perform bulk updates to Freshservice by combining SQL statements into batches, thus simplifying and speeding up large data modification with Freshservice.

ODBC Conformance

The driver provides full support for common ODBC interface:

ODBC API Functions support
ODBC Data Types support

In addition, we provide support for Advanced Connection String parameters. Thus allowing any desktop and web applications to connect to Freshservice from various environments and platforms, that support ODBC.

Freshservice Compatibility

Our ODBC driver fully supports all data types defined in the Freshservice API.

Moreover, the driver is compatible with the Freshservice API itself.

Advanced Data Conversion

We have implemented advanced Data Conversion mechanisms that provide bi-directional mapping between any Freshservice and ODBC data types.

Integration

The driver is compatible with 3rd-party data analysis tools, such as Microsoft Excel, and integrates with various IDEs and systems like Visual Studio, etc.

For a complete list of compatible tools and platforms, see Compatibility.

Platforms Variety

Devart ODBC Driver for Freshservice can be used with 32-bit and 64-bit applications on both x32 and x64 platforms, so there is no need to additionally configure the driver, applications or environment.

Fully Unicode Driver

With our fully Unicode driver, you can retrieve and work with any data from multi-lingual Freshservice databases correctly, not depending on whether its charset is Latin, Cyrillic, Hebrew, Chinese, etc., in any environment localization.

High Performance

Every operation with Freshservice becomes significantly faster using such capabilities of our driver as Local data caching, connection pooling, query optimization and much more.

Support

Visit our Support page to get instant help from knowledgeable and experienced professionals, a quick resolution of your problems, and nightly builds with hotfixes.

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