Enable or Disable Usage Statistics on Windows - ODBC Driver for Freshworks CRM

Enable or Disable Usage Statistics on Windows

Usage statistics is enabled by default when you install the driver. You can disable it in one of the following ways:

• During installation: In the installation wizard or from the command line.
• After installation: By editing the Windows Registry.

Disable Usage Statistics in the Installation Wizard

To disable usage statistics in the installation wizard, clear the Improvement Program checkbox on the last page of the wizard. The checkbox is selected by default.

Disable Usage Statistics From the Command Line

When you install the driver from the command line, you can disable usage statistics by adding the /NOUSAGESTATISTICS parameter to the command.

Silent and Very Silent Mode

To disable statistics during silent or very silent installation with the EXE installer, run one of the following commands:

DevartODBCFreshworks CRM.exe /NOUSAGESTATISTICS /SILENT

DevartODBCFreshworks CRM.exe /NOUSAGESTATISTICS /VERYSILENT

Quiet Mode

To disable statistics during quiet installation with the MSI installer, run the following command as an administrator:

msiexec /i DevartODBCFreshworks CRM.msi /q NOUSAGESTATISTICS=true

Change Usage Statistics Settings in the Windows Registry

To enable or disable usage statistics for an installed driver, edit the Windows Registry as follows:

1. Open the Registry Editor. To do this, press Win+R, type regedit in the Run dialog, and press Enter.
2. Depending on your driver version, navigate to one of the following keys:
   • 64-bit driver: HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBCINST.INI\Devart ODBC Driver for Freshworks CRM
   • 32-bit driver: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ODBC\ODBCINST.INI\Devart ODBC Driver for Freshworks CRM
3. Set the value of the UsageStatistics parameter to False to disable statistics, or True to enable statistics.