ODBC Driver for FreshBooks

Getting Support - ODBC Driver for FreshBooks



This document lists several ways you can find help with using ODBC Driver for FreshBooks describes the Priority Support program.

Support Options

There are a number of resources for finding help on installing and using ODBC Driver for FreshBooks:

Subscriptions

The ODBC Driver for FreshBooks Subscription program is an annual maintenance and support service for ODBC Driver for FreshBooks users.

Users with a valid ODBC Driver for FreshBooks Subscription get the following benefits:

Priority Support

ODBC Driver for FreshBooks Priority Support is an advanced product support service for getting expedited individual assistance with ODBC Driver for FreshBooks-related questions from the ODBC Driver for FreshBooks developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active ODBC Driver for FreshBooks Subscription.

To get help through the ODBC Driver for FreshBooks Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:

If you have any questions regarding licensing or subscriptions, please see the FAQ or contact [email protected]

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