ODBC Driver for EmailOctopus

Getting Support - ODBC Driver for EmailOctopus



This document lists several ways you can find help with using ODBC Driver for EmailOctopus describes the Priority Support program.

Support Options

There are a number of resources for finding help on installing and using ODBC Driver for EmailOctopus:

Subscriptions

The ODBC Driver for EmailOctopus Subscription program is an annual maintenance and support service for ODBC Driver for EmailOctopus users.

Users with a valid ODBC Driver for EmailOctopus Subscription get the following benefits:

Priority Support

ODBC Driver for EmailOctopus Priority Support is an advanced product support service for getting expedited individual assistance with ODBC Driver for EmailOctopus-related questions from the ODBC Driver for EmailOctopus developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active ODBC Driver for EmailOctopus Subscription.

To get help through the ODBC Driver for EmailOctopus Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:

If you have any questions regarding licensing or subscriptions, please see the FAQ or contact [email protected]

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