dotConnect for Oracle Documentation
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    Getting Support
    In This Topic

    This page lists several ways you can find help with using dotConnect for Oracle and describes the dotConnect for Oracle Priority Support program.

    Support Options

    There are a number of resources for finding help on installing and using dotConnect for Oracle.

    If you have a question about ordering dotConnect for Oracle or any other Devart product, please contact [email protected].

    dotConnect for Oracle Priority Support

    dotConnect for Oracle Priority Support is an advanced product support service for getting expedited individual assistance with dotConnect for Oracle-related questions from the dotConnect for Oracle developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active dotConnect for Oracle Subscription.

    To get help through the dotConnect for Oracle Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message: